![]() ![]() Press S or click Shut Down to shut down your Mac.Press R or click Restart to restart your Mac.Press Command + G or click Get started to fetch details about service and support options.Press Command + R or click Run the test again to repeat the test. ![]() When Apple Diagnostics finds any issues, it suggests solutions and displays reference codes.When Apple Diagnostics is aware of your language choice, it displays a progress bar to check your Mac (which may take a maximum of 3 minutes).(If the screen does not appear, then turn off firmware password if any, or hold down Option + D during restart to start the diagnostics over the Internet). Restart Mac and immediately press and hold the D key until Apple Diagnostics screen appears.Remove all external devices excluding AC power connection, display, mouse, keyboard, and Ethernet connection.Run Apple Diagnostics to determine a Hardware Issue To fix the crashing problem, go through the following troubleshooting procedures: A. Race condition for accessing system resources and storage disk by several apps. ![]()
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